Refund Policy

Effective Date: 08/19/2025
Company Name: 07luxury
Contact Email: 07luxurynewyork@gmail.com

At 07luxury, we care deeply about your confidence when shopping for pre-owned luxury products and leather goods. Every item is carefully authenticated and inspected before being listed, but we also want you to feel secure after your purchase.

A legal disclaimer

07luxury is an independent reseller of pre-owned luxury products and leather goods. We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with the brands featured on our website. All product names, logos, and trademarks are the property of their respective owners.

All products sold on our website are pre-owned unless otherwise stated. While we carefully verify authenticity and provide detailed descriptions, 07luxury makes no guarantees regarding future brand services such as warranties, repairs, or after-sales support.

By purchasing from 07luxury, you acknowledge and agree that you are buying a pre-owned item and that refunds are subject to the inspection conditions outlined above.

When Refunds Are Accepted

Refunds will only be considered if the item you received is proven to be not authentic or materially misrepresented.
To request a refund, you must provide a written evaluation from a licensed third-party luxury authenticator or inspection service.
The inspection must be conducted by a recognized and reputable service provider in luxury goods authentication.

Inspection Fee Reimbursement

Once we confirm the inspection report and approve your refund, we will also reimburse your inspection fee.
To receive reimbursement, please provide a valid receipt from the licensed inspection service.

Refund Process

Contact us at 07luxurynewyork@gmail.com within 30 days of receiving your order.
Provide the third-party inspection report and proof of payment for the inspection fee.
Once verified, we will issue a full refund of your purchase price plus the inspection fee to your original payment method.

Important Notes

We do not accept returns or refunds for reasons such as a change of mind, minor wear consistent with pre-owned goods, or buyer’s remorse.
The item must remain in the same condition as when shipped until the inspection process is complete.
Refund requests submitted without a licensed third-party inspection report cannot be processed.

Questions?

We’re here to help. Please reach out anytime:

07luxury
📧 Email: 07luxurynewyork@gmail.com
📍 Address: 137-35 Elder Ave, Flushing, NY, 11355